How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Jewelry Care

2Seek Jewelry Care Guide
Keep your pieces bold. Keep them shining.

At 2Seek, our jewelry is made to be worn — lived in, styled with, and stacked daily. But like anything iconic, it deserves care. Follow these quick rules to keep your 2Seek pieces looking their sharpest.

Daily Wear

Last on, first off: Jewelry should be the final touch before heading out and the first thing you take off when you're home.
Keep it dry: Water, sweat, perfume, and lotions can dull shine. Remove before workouts, showers, or skincare routines.
Sleep solo: Let your pieces rest while you do. Take them off before bed to avoid stress or breakage.

Cleaning & Polishing

Wipe it down: Use a soft, lint-free cloth after each wear to remove oils and fingerprints.
For deeper clean: Mix warm water with mild soap, gently scrub with a soft toothbrush, rinse, and pat dry.
Avoid harsh chemicals: No bleach, alcohol, or cleaning agents — they can corrode or discolor.

Storage

Store solo: Keep each piece in its own pouch or box to avoid scratches.
Avoid moisture: Store in a dry place — humidity can tarnish metal.
Travel smart: Use a secure, padded case when on the go.

Material-Specific Tips

Stainless Steel & Titanium: Durable and water-resistant, but still benefits from gentle cleaning and dry storage.
Sterling Silver: Prone to tarnish - polish regularly and keep in anti-tarnish cloth or pouch.
Gold-Plated & Brass: More delicate - avoid water and friction. Always remove before heavy activity.

Final Note
Your 2Seek piece is more than an accessory - it’s part of your story. Treat it with care, and it’ll stay with you for the long haul.

Have questions?
Email us anytime.

Stay bold,
The 2Seek Team